Every question, stamped with an answer.

Stampzy is a digital loyalty platform that helps businesses manage customers, stamps, rewards, coupons, campaigns and loyalty activity from one workspace.

Create an account from the registration page, enter your business information and complete the business setup. After registration, you can access your business workspace and configure your loyalty program.

Yes. A Free plan is available with the features included in that plan. Paid plans provide additional features and limits.

Customers can be added through your loyalty workflow. Depending on your setup, customers can scan your QR code and provide their details so their loyalty activity can be connected to your business.

A customer visits your business, completes your configured verification flow and receives a stamp when the transaction is successfully verified. The collected stamps are stored against the customer and your shop.

Yes. Your loyalty program can define the required number of stamps and the reward customers receive after completing the required visits.

The customer experience can contain loyalty programs from participating businesses. Each business maintains its own loyalty activity and reward rules.

Yes. The platform supports invoice verification so a business can verify invoice information before the loyalty stamp is recorded.

Shop owners can use the Customers section of the business workspace to view customer records and loyalty information available to their shop.

A reward can become available according to the loyalty program configuration. The business can then manage the reward redemption from the rewards workflow.

Reward availability and redemption status are tracked by the loyalty system. Once a reward is redeemed, its status can be recorded so it is not treated as an unused reward.

Yes. Businesses with coupon access can create coupon codes, configure discount values, minimum purchase requirements, usage limits and validity dates.

Campaigns can be configured for supported campaign types such as offers, birthdays, festivals, rewards and inactive customers, depending on your plan and enabled features.

No. Feature availability depends on the subscription plan and its configured permissions. Some advanced features are available only on higher plans.

Your account subscription is associated with the selected plan. Billing and subscription status are managed through the platform and its payment provider integration.

The platform supports Razorpay subscription billing for paid recurring plans. Subscription status can be updated through payment and subscription events.

The account subscription status changes according to the billing state. Access to plan-specific features is controlled by the active subscription and feature permissions.

Use the Logout option available in your account interface. Your current session will be destroyed and you will be redirected to the appropriate login page.

Yes. The shop workspace supports staff accounts and permission controls so access can be limited according to the configured staff roles and features.

Check that you are using the correct login page and account credentials. If the problem continues, contact your platform support team for assistance.